torstai 17. lokakuuta 2013

Houston we have a problem(s)

Wednesday was the day we worked with the problems what the entrpreneurs gave us to solve. It was hard. we started with one problem and it seemed like we created like 20 more.

Our problem to solve was how to get more customers to visit and eat in White Haywood Restaurant. We had lots of Ideas how to imrove the business. The ideas were from petting farm with monkeys and bunnies to treasure hunting and everything between. We didn't agree in everything and got really frustrated in some point. We didn't know how to do the budject and with some of the ideas I think we just went too far. After all we got it all together.

We decided to present quickly our ideas for new business ideas what they could use to develop their business, then we gave some ideas how to improve using the social media and making a social media plan and so on.
 We also made customer experience plan what showed the whole experience from customers point of view starting from booking the accomodation to experiencing the leisure and going back home and posting on social media about their vacation. The presentation went surprisingly well and Pauline was really glad for us making an effort . It felt good to hear that she's definetily going to give our ideas a thought. So we didn't struggle for nothing.

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